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FAQ's

How it works

Our FAQ's cover topics including regurgitation, lactose intolerance and baby stools- check them out. Contact our Careline if you can't find what you're looking for, or note your question down for your next doctors visit.

Lactose Intolerance

How do I know if my baby is lactose intolerant?

Infants with lactose intolerance often see symptoms 30 minutes to two hours after consuming milk and milk products. Symptoms may include:

- Abdominal Pain
- Abdominal Bloating
- Gas
- Diarrhoea
- Nausea

Always consult your health care practitioner before switching to a formula for lactose intolerance.

What are the causes of Lactose intolerance in babies?

There are many different causes of lactose intolerance, always consult the advice of a health care professional if you feel your baby is lactose intolerant.  Some of the causes include:

- Congenital – Meaning lactose intolerance from birth, due to deficiency of the enzyme lactase
- Gastroenteritis – Acute diarrhoea
- Parasitic infection
- Iron deficiency

Can I use a soy infant formula instead of lactose free?

Although a soy formula can be used for lactose intolerant babies, a lactose free formula is usually recommended.

What is secondary lactose intolerance?

Secondary lactose intolerance is a temporary condition resulting from damage to the lining of the small intestine caused by illness. An example of an illness which can result in secondary lactose intolerance is gastroenteritis.

How long will it take before my baby is able to tolerate lactose following illness (secondary lactose intolerance)?

Secondary lactose intolerance (otherwise known as transient lactase deficiency) can last several weeks.  Tolerance varies following acute diarrhoea and can take up to eight weeks before your baby is able to tolerate lactose.

Is milk allergy the same as lactose intolerance?

No. Milk allergy is the result of intolerance to cows’ milk protein. Lactose intolerance is the result of inability to digest the sugar lactose.

Stools

What do you consider to be a normal baby stool?

A baby’s stool can be affected by a number of factors including the transitioning between different feeding options ( eg. breast milk to formula or between formulas). They may range from soft and unformed, yellowish mustard for breastfed babies to greenish for HA formula fed babies to bulkier, brown stools for intact (non HA) formula fed babies.

Regurgitation

Is regurgitation is a serious problem?

Regurgitation is very common in young babies especially after a feed. In the majority of infants, regurgitation is uncomplicated and it usually resolves by 12 months of age. Breast milk should be continued as normal if possible and, it is recommended you speak to your healthcare professional for advice on adding a thickener.
If you are already using infant formula, talk to your healthcare professional or pharmacist about the right recommendation.

What is an AR infant formula?

AR infant formulas are thickened for babies with regurgitation.

What are the benefits of using an AR infant formula compared to adding a thickener to your current feed?

An AR infant formula contains a thickener that is already uniformly mixed into the formula and is prepared under high quality standards making  for a hygienic and convenient preparation. The amount of  thickener added to an AR infant formula is controlled by the manufacturer.

Can I continue using an AR baby formula after 12 months if my child is still having problems with regurgitation?

Regurgitation is very common in young babies especially after a feed. In the majority of babies, regurgitation is uncomplicated and resolves spontaneously by 12 months of age. If your child continues to have problems after 12 months, we recommend getting correctly diagnosed and treated by a healthcare professional.

Should I use a different teat if using an AR thickened formula?

Whilst this is not necessary, some parents may find benefit in using an easy flow (or variable flow) teat. Parent should consult with their healthcare professional for further recommendations.

How do I correctly prepare a thickened formula to ensure I get the right consistency?

Preparation instructions differ between manufacturers so it’s important to follow the instructions on the tin you’re using. In general, ensure you are adding the correct amount of scoops to recommended amount of water.